Summary

The Representative should be a self-starting employee who functions at a high level of capacity in several key areas, including having expertise in maintaining and repairing all equipment (including troubleshooting and preventative maintenance on the Minscan), acting independently (when appropriate,) plus being available on call and handling certain administrative and record keeping functions. The Representative is the foremost image of Minteq International being the daily contact of the customer.

Primary Duties & Responsibilities

Be proficient in all aspects of equipment operation, maintenance and troubleshooting

Perform preventive maintenance, troubleshooting and repair of all equipment, including but not limited to the Minscan, standard dry guns, wire feeders, mixer, pumps, motors etc.

Perform pneumatic, hydraulic, electronic and electrical repairs to equipment.

Read schematics and diagrams.

Keep equipment clean and in working order

Apply material (product) and use all relevant equipment as required

Follow all standard operating procedures regarding equipment and applications of product

Assist in the tracking of product inventory

Minimize usage of consumables

Actively participate in new business development. 

Operate independently

Supervise self during shift

Communicate with Management regarding performance or policy compliance issues

Assist in administrative/record keeping functions

Record consumable parts usage and monitor inventory of parts

Maintain Minscan record keeping.

Submit all reports and data in a timely manner.

Assist in the training and development of new employees

Demonstrate preventive maintenance and basic trouble shooting skills

Train new hire (if necessary) and actively advocate safety awareness.

Demonstrate proper equipment usage and knowledge of product application.

Lead by example regarding policy compliance, standard operating procedures, etc.

Maintain a strong focus on satisfying the customer

Maintain a professional, high profile with the customer.

Assist in new trials, provide feedback to other managers.

Assist in the testing of new products and provide feedback

OE/Lean

Actively participates in the implementation of sustainable improvement processes, such as 5S, Kaizen, Total Productive Maintenance (TPM), Daily Management Control, Standard Work and Problem Solving.

Note: Management reserves the right to assign or reassign duties and responsibilities to this job at any time.

Qualifications/Requirements

The requirements listed in the sections that follow are representative of the knowledge, skills and/or abilities required to perform the duties of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (primary duties) of the job.

Education: High School Diploma or Equivalent. Must have ability to speak and read English. 

Knowledge: Knowledge of hydraulics, pneumatics, electricity and electronics, personal computer.  Knowledge of Company products, applications and equipment.

Skills & Abilities: Outstanding technical, mechanical, plus leadership/influence, performance management basics, communication, interpersonal, adaptability, ability to learn quickly and work independently, initiative, integrity, customer and quality focus, analysis and judgment/problem-solving, safety awareness and planning and organizing.  Must be able to operate all equipment such as manlift, scissors lift and batch guns.

Physical & Mental: Ability to lift to 50 pounds (or more in certain shops).  Must be able to withstand the physical pressures of constant standing, walking, bending, climbing, kneeling, crouching, reaching, sitting, extremes of hot and cold, as well as carrying, lifting, pushing and pulling heavy objects.  Must be able to gather data, draw conclusions and handle a high level of stress.
 
General: May require working rotating shifts, emergency call outs, and overtime. Must wear all required safety gear.  May be requested to travel.

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