Job Summary

The Steel Mill Service Team of MINTEQ provides all of the advantages of working for a global organization, with locations around the world, whilst being part of a local team.

Working closely with our project managers and with our local service team in North America, at our steel industry customers as Technician you will have to provide a good service for our equipment installation, organizing spare parts and giving qualified service in case of any problems with our equipment on site.

Primary Duties & Responsibilities

Equipment Production & Installation
• Support of project managers for the realization of customized systems, refractory and laser business
• Installation and wiring of control cabinets
• Installation and cabling of our machines
• Selection, supervising and tracing of suppliers reg. purchased components and services (outsourcing  when high workload)
• Perform troubleshooting of Minscsn operation
• Correction of the equipment documentation
• Perform all maintenance and scheduled PM of equipment
• Training of customer on operation of Minscan LSC-units and systems

Service
• Support of crew leaders reg. technical problems with our machines
• Organizing of spare parts, parameterization, installation and commissioning on site, if necessary
• Analysis of weak points and faults and the development of improvements in order to increase durability and availability
• Customer support at worldwide-located customer or via Telephone, Email, remote control etc.

Other Duties & Responsibilities

• Performs other duties as assigned.

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Operational Excellence / Lean Processes:

• Actively participates in the implementation of sustainable improvement processes, such as 5S, Kaizen, Daily Management Control, Standard Work and Problem Solving.
• Attend all OE training as it is deployed by the OE team.
• Suggestions – meet requirement per year. Gemba walk done daily

Knowledge, Skills, & Abilities:       

• Completed education as electrician or mechatronic
• Ability to change piping in material flow system
• Able to read and understand wiring diagrams of PLC and I/O systems
• Basic knowledge in the field of control technology (Siemens SIMATIC S7), able to load programs into controllers, checking functions, fault finding, doing back ups, etc.
• Basic knowledge in the field of computer technology, able to install windows systems, install software, checking functions, fault finding, doing backups, etc. 
• Basic knowledge about pneumatic and hydraulic systems
• Knowledge of standard PC-programs like MS Word, Excel, Outlook or PowerPoint etc.
• English knowledge, particularly technical terminology
• Ability and confidence to work with international customers and colleagues
   

Education: A high school diploma or equivalent is required.

Working Conditions: Ability to lift up to 50 pounds.  Must be able to withstand the physical pressures of constant standing, walking, bending, climbing, kneeling, crouching, reaching, sitting, extremes of hot and cold, as well as carrying, lifting, pushing and pulling heavy objects.  Must be able to handle a high level of stress.

Physical Abilities: Ability and willingness to undertake business travels within North America.

Valid Driver's License required. 

Safety Equipment: Safety equipment required while performing the duties of this job include but not limited to an ANSI approved hardhat and safety glasses, safety shoes/boots with steel toe protection. Also may be required to wear goggles, cotton or high impact gloves, work vest, respirator, chemical/Neoprene Gloves, Chemical Apron, Hearing Protection, ,face mask and Fall Protection device.

Safety Training:         A new employee hired to perform the duties of this position is required to be provided New Employee Training by a qualified individual or web based training as it applies to this particular position. 

Additional refresher safety training will be required as management deems appropriate or as dictated by MSHA/OSHA regulations.

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